Our Return Policy still applies to ALL orders even those using LAYBUY. If you want to return your item(s) you are still eligible for a refund, exchange or store credit. Please note that shipping costs WILL NOT be refunded.
Once we have received the returned items and accepted your return, we will then contact LAYBUY and all your future payments will be cancelled. Please note we will only contact LAYBUY once we have received the returned item. This means if you have a planned payment before the item is returned to us and processed, it is still your responsibility to make that payment so you are not charged any extra fees.
If you have already made a payment/s before cancelling your order, the total amount paid will be returned to the credit card or debit card you used. LAYBUY will process the refund and you will be notified by email. Please Note: Your bank may take 48 hours or longer to refund your money to your card.